Privacy Policy

1. Introduction

This privacy policy explains how MIA Synergie collects, uses, stores, and protects the personal data of visitors to its website.

We are committed to respecting the confidentiality of your data and processing it in accordance with the General Data Protection Regulation (GDPR) and applicable regulations.

2. Data Controller

3. Personal Data Collected

Depending on your use of the site, we may collect the following information:

• Last name and first name
• Email address
• Phone number
• Company name
• Country
• Content of messages sent via the contact form
• IP address
• Technical information about your browser and device
• Browsing data (cookies, traffic statistics)

4. Purposes of Processing

Your data is used to:

• respond to your contact requests;
• prepare a quote or business proposal;
• follow up on our exchanges;
• improve the functioning of the site;
• produce anonymized traffic statistics;
• comply with our legal obligations.

5. Legal Basis

Processing is based on one or more of the following grounds:

• your consent;
• the performance of pre-contractual or contractual measures;
• compliance with legal obligations;
• our legitimate interest in improving our services and the security of the site.

6. Data Recipients

Your data is intended exclusively for MIA Synergie.

It may be shared only with service providers essential to the operation of the site (hosting, email, analytics tools, maintenance), strictly within the scope of their duties.

We never sell your personal data.

7. Data Retention Period

Data is retained only for as long as necessary for the purposes for which it was collected.

As a guideline:

• contact requests: up to 3 years after the last exchange;
• business documents: in accordance with applicable legal obligations;
• cookies: in accordance with current regulations.

8. Security

We implement technical and organizational measures designed to protect your data against loss, unauthorized access, disclosure, or alteration.

9. Your Rights

In accordance with the GDPR, you have the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability;
• right to withdraw your consent where consent is the basis for processing.

To exercise your rights, you may contact us at:

Email: contact@mia-synergie.com

A response will be provided within the timeframes set by the applicable regulations.

10. Cookies

Our site uses cookies to:

• ensure its proper functioning;
• measure audience;
• improve your user experience.

You can manage your preferences via the cookie management banner on your first visit.

11. Data Transfers

Where some of our service providers are located outside the European Union, we ensure that appropriate safeguards are in place to guarantee a level of protection consistent with the GDPR.

12. Changes to This Policy

This policy may be updated at any time to reflect legal, regulatory, or technical developments.

The date of the last update appears at the top of this page.